Make an impact across the pool—not just at one location! Are you an experienced aquatics professional who enjoys variety, problem-solving, and being a go-to resource for a great team? We’re looking for a Aquatics Support Specialist to provide hands-on support across multiple YMCA of Southern Maine locations (Biddeford, and Portland Branches).

Location: Multiple YMCA of Southern Maine – Portland and Biddeford branches

Notice Regarding Maine Employer Surveillance Statute: Pursuant to Maine's Employer Surveillance Statute, prospective employees are notified that the YMCA of Southern Maine may engage in electronic monitoring of employees. "Electronic monitoring" is defined as the collection of information on an employer's premises concerning employees' activities or communications by any means other than direct observation, including the use of a computer, telephone, wire, radio, camera, electromagnetic, photoelectronic, or photo-optical systems.

Information collected may be used for legitimate business purposes, including safety, security, compliance, and operational management.

This is a unique opportunity to combine aquatics leadership, scheduling, member service, swim instruction, and lifeguarding while working alongside Aquatics Directors and staff across our branches. If you enjoy being where you’re needed, helping teams succeed, and finding solutions when schedules and staffing change, this could be a great fit.

• Help develop and manage lifeguard and pool schedules across multiple locations.
• Communicate staff availability and scheduling expectations.
• Help resolve coverage challenges and scheduling conflicts.
• Assist with swim lesson scheduling and instructor coordination. Be a Resource for Lifeguards 
• Support lifeguards with day-to-day questions, expectations, and skill development.
• Help with in-service planning and staff training.
• Step in to guard when coverage needs arise and your schedule allows.
• Maintain a strong focus on safety and rescue readiness while guarding. Support Great Swim Lessons 
• Help coordinate swim lesson sessions, rosters, materials, certificates, and other session needs.
• Communicate with instructors and help ensure they have what they need to be successful.
• Assist members and families with lesson questions, changes, and cancellations.
• Teach swim lessons when appropriate based on your qualifications and schedule. Help Keep Aquatics Operations Running Smoothly
• Complete pool operations tasks, including water chemistry testing and appropriate follow-up. 
• Maintain swimmer logs and other required records.
• Enter and track program and operational data. 
• Assist with staff recruitment and onboarding. 
• Work with the Aquatics Director on projects and opportunities to improve aquatics programs and operations. Be a Go-To Person 
• Build positive relationships with members and staff.
• Provide excellent customer service. 
• Serve as a knowledgeable and approachable resource for aquatics staff. 
• Communicate effectively and help teams navigate changing needs.
• Know when to take initiative and when to bring an issue to the Aquatics Director. 
• Perform other duties as assigned.

• 1-3 years’ prior aquatics experience. Experience working with youth preferred.
• Strong swimming skills.
• Current certifications, or has the capability to obtain and maintain with YMCA support:
  • Lifeguard: YMCA On the Guard II and/or American Red Cross 
  • Swim Lesson Instructor: YMCA V6, YMCA Swim Instructor or Water Safety Instructor preferred.
  • Automatic External Defibrillator (AED) and Oxygen (02).
•  High school diploma or GED.
• Strong communication, organization, problem-solving, and decision-making skills.
• Ability to manage multiple priorities and adapt to changing staffing and scheduling needs.
• Comfortable working across multiple locations and collaborating with different teams.
• Strong computer skills, including Microsoft Office and databases.
• Valid driver's license, reliable vehicle, and ability to travel locally between YMCA locations.
• Ability to obtain and maintain required certifications. 

FT - 

• Free Family Membership
• Discounted Programs
• Retirement after eligibility is met
• Employee Assistance Program
• Paid Vacation, Sick Days, and Holidays
• Medical, Dental & Vision Insurance options
• HRA
• Disability Benefits
• Life Insurance